Disney World has reopened its Skyliner gondolas following a worrying malfunction that left guests stranded for around three hours on October 5.
The company made a huge announcement relating to the new rides on September 29, revealing the novel way to catch a tour of the massive complex. Incidentally, operations would cease when the system malfunctioned, causing some of the cars to collide at a loading and unloading station.
That would result in several passengers getting stuck in the air for an uncomfortable amount of time.
The gondolas have been running empty since October 5, with tests being carried out. But, on Monday, Disney announced that operations have resumed. Guests can now board Skyliners to travel between Disney's Art of Animation, Disney's Pop Century Resort, Disney's Caribbean Beach Resort, the upcoming Disney's Rivera Resort and Epcot or Hollywood Studios.
The rides became available for boarding as of 8 am on Monday morning and will go on until 10:30 pm. But they will undergo updates between October 16-18.
We know many of you have been looking for an update on Disney Skyliner at Walt Disney World Resort and are glad to share that it has reopened to guests today: https://t.co/X0MvEO6rvm pic.twitter.com/PJxecCKXgq— Disney Parks (@DisneyParks) October 14, 2019
A statement reads: "We know many of you have been looking for an update on Disney Skyliner and are glad to share that it has reopened to guests today. Following a complete review with the manufacturer, we’ve made adjustments to our processes and training, and we are improving how we communicate with guests during their flight with Disney Skyliner. We again offer our deepest apologies to the guests impacted by the malfunction that resulted in extended operating delays on Oct. 5.
"Beginning today, guests may travel aboard Disney Skyliner from 8 a.m. to 10:30 p.m. However, system updates later this week will result in the following modified operating hours for Oct. 16-18:
- Oct. 16: The Disney Hollywood Studios line will be closed while the other two lines will be available from 1 p.m. – 10:30 p.m.
- Oct. 17-18: All lines will be open from 1 p.m. – 10:30 p.m.
"We greatly appreciate your ongoing patience and understanding, and we look forward to welcoming you back aboard Disney Skyliner."
We're hoping that the unfortunate incident doesn't repeat itself but if you're going to use said rides, a trip to a restroom beforehand probably wouldn't go amiss.
Source: Disney Blog