On Monday, a Scoot Airlines flight from Australia to Singapore was diverted after an "unruly" passenger started a brawl. The man, who seemed calm during the boarding process of flight TR7, became agitated during the flight and began bothering passengers. The flight from Gold Coast in Australia to Singapore had to be diverted to Sydney Airport after an hour and 20 minutes.
Another passenger, Rico David Garilli, shared a video on Facebook that showed the chaos that ensued after the man became intoxicated. "After our flight was announced delayed, this guy started drinking heavy," Garilli wrote. "About 20 minutes into the flight he started becoming aggressive and had to be restrained after all of this kicked off." Some passengers stated that the man had been getting drunk at the bar and acting aggressively before boarding the flight.
The unruly passenger punched another traveler and was eventually restrained with the help of five passengers who bound his hands with cable ties. The captain then decided to return to Sydney where the man was handed over to local law enforcement. The crew also confirmed that the passenger who had been attacked did not need medical assistance.
After arriving in Sydney, passengers were booked on alternate flights to Singapore. Some passengers were not happy with how the airline handled the situation. Bea Garcia said that some passengers had to wait nearly eight hours for the next flight and were not afforded hotel rooms for the night. When they complained to representatives, they were told to contact the airline via email.
Garcia added that she did not blame the airline for what happened with the aggresive passenger, but felt it was the airline’s responsibility to make passengers comfortable while they waited for alternate flights.
In a statement, the Australian Federal Police confirmed that Sydney International Airport had sent a request for assistance. Authorities said that inquiries are ongoing, and the man was being assessed by mental health professionals. He has not been charged and the case has been closed.
Scoot Tigerair is a low-cost airline owned by Singapore Airlines. The company has been offering flights since June 2012 on medium and long-haul routes from Singapore, primarily to China and India. The airline’s fleet initially consisted of Boeing 777 aircraft that were provided by Singapore Airlines. They began transitioning to Boeing 787 Dreamliners in 2015.