People’s opinions on Airbnb’s can vary, but there’s no doubt that this site has made traveling a lot easier for many people. Being able to get a house or apartment, or even just a room, can be a lot cheaper than a hotel in many places. When it comes to being a guest at an Airbnb, there are some things to keep in mind. They function differently than hotels so there are different expectations. Guests are sharing someone’s actual home in most cases, so being aware of this is important. Hosts of AirBnb’s can get frustrated and give bad ratings if guests do some of the things on this list.
We’ve collected a list of the 10 things guests in AirBnb’s do that hosts can’t stand.
Unlike at a hotel where you can show up anytime after check-in and see someone at the front desk, checking into an Airbnb can be a little different. Each host is different and will likely have different instructions. You might need to meet them for a key, or they may give you information for a lockbox. It’s important to be aware of the check-in and arrival details. If you’re going to be late because something happened, remember to be courteous and let the host know what is going on.
It’s important to keep in mind that the host of an Airbnb is usually in a different situation than someone running a business like a hotel. While some people rent out multiple spaces, mosts hosts are just renting out their one living space. Because of this, requests for discounts are usually not well. This is because the host themself is responsible for all the cleanup and maintaining of their space. They also probably aren’t making a ton of money doing this.
While there is always going to be some cleaning involved for the host after your leave, being respectful is important. Since most of the time the room or house is where someone normally lives, you don’t want to make a huge mess.
Try to be aware of the space and keep meds down to a minimum. This doesn’t mean you can’t use the space, but be sure to at least pick up after yourself when you're about to leave. The host will appreciate it.
Each Airbnb you get will likely have slightly different rules and instructions for checking out. They might ask you to do things like leave all dirty towels on the floor or wash any dishes you used. Most of the time these instructions are fairly minimal. If the requests are reasonable, you should make sure to follow them. This will leave the host feeling happy, and they will be much more likely to give you a positive rating on the site.
Different hosts will have different cancellation policies. This information will be made known to you before you book your space. While there are some extenuating circumstances that will allow you to get a refund even if past the cancellation date, most of the time it’s not great to ask for a refund. If you just had to cancel and it wasn’t for a medical or travel emergency, the host will not want to give you a refund. This is because they will be losing money since they won’t have enough time to book a new person for the space.
This is especially true if you’re in a situation where you’re just renting out a room and there are other people around. But, even if you have the space to yourself, it’s still important to not be too loud.
Your host might have neighbors around, so it's important to be aware of this and not disturb them. This doesn’t mean you have to be super quiet all the time, but it’s essential to have common courtesy for others around you in a shared space.
When staying in a place that is normally someone else’s home, they likely have items around that aren’t for your use. A good host will make sure you know where essential items are and which items are for your use. It’s not a good idea to go looking through closets and drawers throughout the house. While obviously stealing should never happen, it’s also a good idea to not treat every time in the house like it’s at your disposal.
One thing that can really be a big problem for hosts is when guests don’t understand the rating system. Many people assume that the rating is similar to hotel ratings. They might comment are ave review and then leave only four stars. The problem is that Airbnb really only sees five-star ratings as positive. Even four-star ratings over time can leave the host in trouble with the company. This can impact their ability to host and therefore impact their income.
When you book a room, there will likely be rules in place for how many people can stay in the space at one time. Your host will also likely ask you to tell them how many people are staying, and this is usually set up on the site when you are booking the room. If you bring extra people or bring pets when they aren’t allowed, this is extremely disrespectful. The host probably has these limits in place for a reason, and they won’t appreciate being lied to.
This is just an overall important point to keep in mind. Each host will have slightly different rules for the space. This depends a lot on the size and location. As a guest, these rules will be available to read before you book. So, you should be able to agree to them when you decide you want to pick the room or space. Going against these rules is never a good idea.