There are lots of different airlines around the world, and there are some areas that have many of them, which makes it hard for those who need to fly somewhere to choose which airline they want to go with. According to frommers.com, there are some tips people can follow when they need to decide which airline they want to use.

One of the things that some travelers think other people should do is ignore the reviews some people leave. That is because some people use them to advise others to totally avoid a place just because of one bad incident they experienced.

But there are some really great airlines, and there are also terrible ones. Here are the best airlines, as well as the worst ones.

20 EgyptAir Has Rude Staff Members

According to theactivetimes.com, there are not many people who appreciate the customer service they have received when they used EgyptAir. Some of the people who have used that airline have noted that they are not particularly great when it comes to communication or being nice to people for that matter.

19 Some People Don’t Think Air India Respects Their Customers

Lots of people don’t think Air India has very good customer service. According to theactivetimes.com, there are some people who believe that the employees there are simply disrespectful to their customers, which is never something that can generate a lot of good business. Air India should start treating customers better.

18 Those Who Visit United Airlines Might Lose Their Luggage

United Airlines is not known for its great customer service. In fact, they have awful customer service, and that is not even their worst problem. According to theactivetimes.com, lots of people who have used this airline have actually lost their luggage while doing so, which is never a good thing.

17 Customers Often Have To Wait A Bit When Calling Frontier Airlines

According to theactivetimes.com, some people claim that Frontier Airlines makes its customers wait a long time while they are on the phone with the company. They also do not answer emails very quickly, which makes some people want to choose other airlines. This airline needs to reply to customers faster.

16 EasyJet Isn’t Very Good At Answering Emails

EasyJet has some really cheap airfare, but that is the only thing they have going for them. According to theactivetimes.com, they do not answer some emails at all. Sometimes they even make their customers wait on the phone for about 20 minutes. They do not have very good customer service.

According to theactivetimes.com, there are lots of people who have had negative experiences when it comes to Volaris Airlines. There was even one customer who was not helped when they needed to speak with a supervisor since no one at the company gave them any way to contact that person.

14 There Are Lots Of Hidden Fees At JetBlue

JetBlue is one of many airlines that happen to be known for the fact that they have some hidden fees, according to theactivetimes.com. Trips are expensive enough, so no one needs to deal with that. They also do not have the best customer service, which doesn’t make things any better.

13 Allegiant Doesn’t Respond To Customers Very Quickly

According to theactivetimes.com, Allegiant Airlines does not have great customer service. Some people who have emailed them had to wait as long as 21 hours and 19 minutes, while some of their customers had to wait over 14 minutes when they called them. Customers deserve to be treated better than that.

12 Delta Doesn’t Have Very Good Customer Service

Delta is known for being one of the worst companies when it comes to how long they keep customers on hold, according to theactivetimes.com. Some people have had to wait approximately nine minutes, while others waited for about two hours, which is a long time to be on the phone.

Spirit Airlines is popular for the wrong reasons. According to theactivetimes.com, they don’t get good reviews very often. Customer service is not the only thing people have complained about with them, but it is one of the common topics among their customers. This airline has lots of room for improvement.

10 American Airlines Is Pretty Good When It Comes To Processing Complaints

This airline is definitely a lot better than some of the others that some people use. According to msn.com, they are pretty great when it comes to processing some of the claims they get. They also have a really cool way of dealing with unfortunate things like baggage getting lost.

9 Aeromexico Tries To Treat Everyone Fairly

Aeromexico seems to be very professional. According to msn.com, people really love the fact that this airline treats everyone as fairly as they can. Perhaps there are other airlines who can learn a thing or two from this popular company. They are also awesome when it comes to processing claims.

8 There Are Lots Of Things That Make SAS Scandinavian Airlines So Great

There are a lot of things that make this airline as great as it is. According to msn.com, SAS Scandinavian Airlines is one company that offers some fairly priced airfare for young people, and they are very punctual as well, which is good. They also a very cool app, too.

7 LATAM Airlines Have Comfortable Planes And Great Staff Members

There are lots of great things that people love about this airline. According to msn.com, many customers have commented on the fact that they have very comfortable planes, and they tend to offer some good refreshments. This company also has some really nice staff members as well, which is important.

6 WestJet Is Very Punctual

One of the most important things an airline can do is get customers where they are supposed to go. Another very important thing they need to be good at is getting people to their destinations on time, which is something WestJet appears to be very good at, according to msn.com.

5 Luxair Offers Some Great Free Snacks

Luxair serves many people in Europe. According to msn.com, the airfare they offer comes at a reasonable price, and they also have some good service that does not suffer during short flights. They also offer some really good snacks, as well as beverages, for free, which is an awesome thing.

4 Austrian Airlines Has A Lot Going For It

Austrian Airlines has pretty much everything going for it. It sounds as though this is one of the best airlines a person can fly with. According to msn.com, they get customers to their destinations on time, and they also have some exceptional customer service. They also process claims very quickly.

3 Flybe Is Good When It Comes To Getting People To Their Destinations On Time

This airline is safe, which is a great thing, especially when it comes to traveling in the air. According to msn.com, Flybe knows how to take care of their customers. They’re also good at being punctual, considering the fact that they get people where they need to be on time.

2 KLM Royal Dutch Airlines Staff Members Are Known For Being Attentive

Consistency and reliability are two things that are very important when it comes to airlines, and those are also two things that make this particular airline so great. According to msn.com, they almost always leave when they’re supposed to, and arrive when they’re supposed to. They’re also very attentive.

1 Air France Is Pretty Efficient

Airlines are heavily judged on their ability to process claims at a rapid speed, and that is one of the things that Air France is particularly good at doing. According to msn.com, some people have even compared this airline to Aeromexico because of how great they both treat their customers.